Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below:

Order Cancellation:

• • Once an order is placed on our website, it cannot be cancelled.
    Please review your order carefully before completing the purchase.
    If you need assistance or have any concerns, you can contact our support team at info@urbanchicly.com or call +91 6399310827.

Refunds:

• • If your order is canceled before shipment, you will receive a full refund to your original payment method.
  • If your order has already shipped, please refer to our Returns and Exchanges Policy for instructions on how to return the item for a refund.

Non-Cancelable Orders:

• • Some products  may not be eligible for cancellation. Please review the product description before placing your order.

Changes to Your Order:

• • If you need to modify your order (change shipping address, update product details, etc.), please contact us as soon as possible. We can assist you in making changes, as long as the order has not been processed or shipped.

Thank you for shopping with us!